Technology failure can be a reputational risk for professional services organizations.
Professional services organizations typically work on a project basis. As a result, work demands can be unpredictable and cash flow can be uneven because full payment may only be made upon a project's completion. Flexibility to conserve payroll expense by adjusting workforce volumes when demand is low is limited because resources have to be available when demand returns.
Accounting, advertising, engineering, legal and other professional services firms may depend heavily on a few key employees to produce a significant share of revenue. Professionals with a reputation for highly valued expertise often take clients with them when they leave an organization.
The Outcome Professional Services Organizations Are Looking For
Expedient delivers solutions that enable professional services organizations to protect their reputations through information technology infrastructure that leads to:
- Growth and development of new markets and services
- Automation of more processes to decrease labor costs and minimize manual errors
- Integrated systems and operations with clients and partners
- Increased visibility and control for decision-making
These outcomes reduce reputational risk and increase organizational agility by maximizing the return technology investment.
IT INFRASTRUCTURE SPECIALISTS
Professional services organizations achieve business outcomes through a combination of the following Expedient services: