“Working at Expedient gives you the opportunity to gain experience with a wide variety of technology. From VMs to backups, there’s a lot to work on. Plus, we’re growing all the time—which means that if you show ambition, there’s nowhere to go but up.

Account Manager
Kristin Puzon
2 years

Charlie Watkins Chief Executive Officer

Charlie Watkins serves as CEO of Expedient (formerly known as Continental Broadband). He previously served as Vice President of Corporate Development and New Ventures for Expedient’s parent, Landmark Media Enterprises (formerly Landmark Communications) where he was responsible for identifying, acquiring, starting and overseeing new businesses. Reporting to Landmark’s Chairman and CEO, he helped Landmark enter and then oversaw new businesses, the first of which was Continental Broadband which he co-founded in late 2000. He led an acquisition effort from 2003-2007 to put in place the essential platform for Expedient. Prior to joining Landmark in 2000, Watkins served as President of a wholly-owned subsidiary of Duke Energy in Charlotte, N.C., a U.S. and Canadian retail energy services company. He has served as CFO of a medium-sized business, and has over 30 years of experience in executive leadership, strategic planning, mergers and acquisitions, operations, marketing, and general management. Prior to entering business, Watkins served as a nuclear-trained U.S. naval officer. Watkins holds a Bachelor’s Degree in Mechanical Engineering from the U.S. Naval Academy and a Master’s of Business Administration from the College of William and Mary in Virginia.

Shawn M. McGorry President and Chief Operating Officer

Shawn McGorry serves as the President and COO of Expedient and has over 27 years of experience in the Telecommunications/Technology industry. Before joining Expedient in December of 2003 he spent 7 years as Vice President and COO of Stargate.net, Inc. McGorry helped build Stargate from start up phase to one of the nation’s Top 20 Commercial Internet Service Providers in less than 5 years. Stargate earned dozens of industry accolades, including recognition as the nation’s fastest growing Inner City Company, by INC Magazine. Prior to entering the Internet industry, McGorry spent 16 years with TeleCommunications Inc. (TCI), (which became AT&T Broadband in 1999 and then sold to Comcast Communications in 2002). During his cable industry tenure, McGorry held many positions including General Manager for TCI of Western Pennsylvania, TCI’s largest single operating unit and at that time, the nation’s largest consolidated cable television system. In 1996, he was honored as “System Operator of the Year,” by the Pennsylvania Cable and Telecommunications Association. He is a 1980 Graduate of Clarion State University with a B.S. in Business Marketing/Management. He also has an MBA from the Katz Graduate School of Business at the University of Pittsburgh with an emphasis on Finance.

Steve Harrell Chief Financial Officer and Vice President of Corporate Development

Steve Harrell brings over 25 years of financial management experience to his role as Chief Financial Officer and Vice President of Corporate Development at Expedient (formerly known as Continental Broadband). Harrell is responsible for the accounting, treasury, financial planning, compliance, and corporate development functions. Before joining Expedient, Harrell was Managing Director of Kennerdell Capital Partners LLC, a lower mid-market private investment firm focused on manufacturing and technology investments. Prior to this he was CFO and VP of Operations for Akustica, a venture backed semiconductor company focused on consumer electronics applications. While at Akustica, Harrell organized and solicited three funding rounds totaling $36m in private investments. From 1993-2003 Harrell was employed by Texas Instruments, Inc. in a variety of financial and operations management positions within their semiconductor division. From 2000-2003, Harrell ran worldwide operations and finance for TI’s flagship Digital Signal Processing business, which was focused on automotive, consumer and telecommunication applications. Harrell began his career in the Washington, DC office of KPMG Peat Marwick where we consulted for government agencies and defense contractors. He has an MBA in Finance and Operations Management from the Katz Graduate School of Business at the University of Pittsburgh and a BS in Economics from Radford University.

Susan Mills Vice President of Human Resources

Susan Mills serves currently as the Vice President of Human Resources for Expedient (formerly known as Continental Broadband). In this role, she is responsible for supporting the Human Resources functions including employee relations, benefits, succession planning, recruitment, and HR due diligence. Mills has been with Landmark Media Enterprises for 28 years; ten with Expedient and eighteen with the Norfolk newspaper, The Virginian-Pilot. During her career at The Pilot, Mills served in various positions: Assistant to the Publisher, HR Director, HR Manager, Performance Developer, Advertising Operations Manager, and Advertising Sales Representative. She serves on several South Hampton Roads United Way committees, and in the past, on the Hampton Roads Goodwill Board of Directors. Mills holds a Bachelor’s Degree in Liberal Arts, with an emphasis on Business Management from Virginia Wesleyan College.

Bryan K. Smith Vice President

Bryan Smith brings over 13 years of experience in the Telecommunications and Technology industries to his role as Vice President of Expedient Data Centers and General Manager of the Central Ohio market. He oversees the day-to-day operations and P&L management for the central Ohio market along with responsibilities for strategic growth planning and business development for the other Expedient’s other markets. Smith was one of the initial employees of Expedient in 2001 and has been instrumental in identifying expansion/acquisition opportunities within the Pittsburgh, Boston and Columbus markets. Expedient has grown dramatically during the time he has been involved; from the initial start as a fixed-wireless ISP to a leading data center and managed services provider. Before joining Expedient he served as a Senior Business Development Manager for PageNet where he helped his markets exceed their revenue goals for over 5 years. Smith holds a Bachelor of Arts in Business Management from Baldwin Wallace College.

Ken Hill Chief Technology Officer

Chief Technology OfficerOver 25 years of experience in the telecommunications and information technology industry lead Ken Hill to his position as Chief Technology Officer. Ken has demonstrated throughout his career the ability to manage a broad spectrum of technical environments. Before joining Expedient, Hill was Senior VP of Operations with Stargate, a regional Internet service provider that was successfully grown to 400 employees. Prior to joining Stargate, Hill was the Executive Director of U.S. Operations for RSL Com, a global provider of voice and data services. His experience includes employment with Westinghouse Electric Corporation where he received the General Manager’s Award, which is earned by less than one percent of all employees within the corporation. Hill also spent several years with Fujitsu Business Communications Systems and General Telephone and Electronics (GTE). Ken holds a bachelor’s degree in professional studies from Duquesne University in Pittsburgh.

Jonathan H. Rosenson Vice President, Quality Assurance and Strategic Initiatives

Jon Rosenson brings more than twenty years of experience leading service delivery, technical support and project management functions in the telecommunications and IT industries to his role as Vice President, Quality Assurance and Strategic Initiatives. He ensures an aligned team effort in the planning and successful deployment of operational processes considered strategic to the organization’s business objectives. Prior to Expedient, Jon was a founding employee and director at Stargate.net, LLC where he had similar responsibilities, including the operational integration activities associated with ten (10) companies post-acquisition. Jon earned a Bachelor of Arts degree in rhetorical criticism from the University of Pittsburgh. He is a board member of the Marcus L. Ruscitto Charitable Foundation and the Central Scholarship and Loan Referral Service. He is also a graduate of Leadership Pittsburgh’s Leadership Development Initiative VII. In 2001, he was voted one of the 40 under 40 as featured in Pittsburgh Magazine for his professional and philanthropic contributions to the community.

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