At Expedient Data Centers, “white glove support” refers to a meticulous approach to service excellence. Simply defined, this label reflects our goal to offer you solutions, support and service that extend beyond the walls of the data center. Yes - our always available managed data solutions are a differentiator, but it is the around-the-clock access to our analysts, technicians and engineers that truly sets us apart from the competition.
Our goal is to be the business partner that you measure all other vendor relationships against. We strive to provide you with an always available knowledgeable support team who can quickly respond to any questions that may arise.
White Glove Support from Expedient Means:
In short, at Expedient the White Glove Treatment exemplifies our commitment to superior customer service. With support and expertise that extends beyond the walls of our data centers, we are your partner in ensuring data availability.
White Glove Customer Support: The Expedient Operations Support Center (OSC) - comprised of multiple connected teams within each of our data centers - is committed to ensuring the availability of your data and our expertise 24 hours a day, 7 days a week. The OSC is dedicated to providing the highest quality support in the industry and it's our promise to:
Expedient: Where Knowledge and Accountability Come Together